Join Us at TailorMed – Transforming Healthcare Affordability
Awarded Best in Class in Health Equity 2025
At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay.
TailorMed is the medication success platform removing every barrier across the patient journey, from access and affordability through adherence and ongoing care. Our connected network spans 945+ hospitals, 4,700+ clinics, 3,100+ pharmacies, 100+ life sciences programs with a reach of 75 million patients and has secured more than $7.4 billion in financial assistance since 2020 tapping into an asset of 6000+ support programs.
Learn more at tailormed.com
As the Principal AI Product Manager at TailorMed, you will build cutting edge AI solutions that simplify complex healthcare workflows and transform how patients access life-changing therapies.
This is a high-impact, highly visible role where you'll define AI strategy, build products from 0→1, and solve some of healthcare's most complex workflow challenges across providers, pharmacies, patients, and pharma partners.
You'll bring deep AI expertise, a builder's mindset, and a passion for solving hard problems to create products that deliver measurable impact for customers, and change patient lives every day.
What You’ll Do
- Own the product strategy and roadmap for a new AI product area, building capabilities that streamline workflows and improve the patient medication journey.
- Lead 0→1 AI product initiatives that transform complex healthcare workflows and shape how AI is built across TailorMed.
- Own the product lifecycle from discovery to launch and iteration, using customer insights, product data, and AI performance to drive continuous improvement.
- Build intelligent solutions that simplify complex healthcare workflows, from clinical documentation and data capture to submissions, exception handling, and patient communication.
- Define success metrics and own product performance, measuring workflow efficiency, AI effectiveness, adoption, and business impact.
- Partner with engineering and data teams to translate customer problems into scalable AI products, writing clear requirements and driving execution from concept to delivery.
- Collaborate across operations, customer success, clinical, compliance, strategy, and commercial teams to build AI products that solve real customer problems.
- Use data and customer insights to shape roadmap priorities, improve AI models, and guide strategic product investment.
- Drive the evolution of TailorMed's AI platform, ensuring your product integrates seamlessly into our broader ecosystem and helps define what's next.
What We’re Looking For
- Bachelor's or advanced degree in Computer Science, Engineering, Business, or a related field strongly preferred.
- 5+ years of product management experience building healthcare technology, digital health, or enterprise SaaS products.
- Deep expertise in AI product development, including bringing AI-powered products from concept to market.
- Experience building products for complex healthcare provider workflows, such as provider platforms, utilization management, specialty medication access, or workflow automation.
- Builder mindset with a track record of taking products from 0→1, launching MVPs, and scaling successful products.
- Strong product intuition backed by data, with experience using analytics, experimentation, and customer insights to drive decisions.
- Commercially minded, with the ability to translate customer needs into products that deliver measurable business impact.
- Exceptional communication and stakeholder management skills, with the ability to influence technical, clinical, operational, and commercial teams.
- Comfortable navigating ambiguity, moving quickly, and thriving in a high-growth startup environment.
- Experience working in Agile environments and shipping products using modern product development practices.
Why TailorMed
- Work that matters: using cutting edge technology to pursue a valuable mission - ensuring nothing stands between patients and their care.
- A high-growth environment where your impact is visible and your scope can grow with you.
- A team that is ambitious, collaborative, and genuinely invested in doing things well.
- Competitive salary + equity
- Premium medical, dental, and vision insurance plans, a wide range of voluntary and supplemental benefits, and 24/7 benefits access and support - all effective from your first day of work
- 401(k) plan with a 4% employer match
- Paid holidays, vacation, and sick leave
- Six weeks of paid parental leave
- Company-paid life insurance
- New MacBook, plus all of the equipment and technology you’ll need to be successful in your role
TailorMed is proud to be an equal opportunity employer. TailorMed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
Due to the sensitive nature of the data that TailorMed handles, finalist candidates must complete a successful background and reference check.
At this time, TailorMed is unable to provide sponsorship for employment. In order to be considered for employment, applicants must be currently legally authorized to work in the United States and not require future sponsorship in order to continue working in the United States.
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