This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Owner, AI Agents and Platform in the United States.
This is an exciting opportunity for a highly motivated product leader to shape the future of AI-driven customer experiences within a rapidly evolving technology environment. The role sits at the intersection of product management, applied AI, and engineering, focusing on the development of advanced AI agents, workflow automation systems, and LLM-powered customer interactions. You will play a critical role in driving innovation across scalable AI platforms that automate high-volume customer engagement while improving efficiency, quality, and user satisfaction. Working closely with engineering teams and external AI partners, you will help define platform standards, experimentation frameworks, and next-generation automation capabilities. This role is ideal for someone passionate about modern AI systems, technical problem-solving, and building impactful products at scale. You’ll thrive in a collaborative, fast-paced environment where curiosity, ownership, and innovation are highly valued.
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Accountabilities:
- Lead the end-to-end product development lifecycle for AI-powered platforms, agents, and customer experience solutions.
- Define product roadmaps, prioritize initiatives, and oversee rollout strategies for AI-driven automation systems.
- Partner closely with engineering teams to design prompt strategies, evaluation methods, AI guardrails, and platform standards.
- Balance latency, performance, cost efficiency, and answer quality across AI workflows and customer-facing experiences.
- Act as a technical bridge between engineering and non-technical stakeholders, translating complex AI concepts into actionable business strategies.
- Drive continuous improvement of automation rates, customer satisfaction, and response quality through experimentation and data analysis.
- Collaborate with external AI technology partners to evaluate and deploy advanced language models, voice technologies, and workflow automation capabilities.
- Contribute to the development of scalable AI infrastructure and operational best practices.
- Monitor product performance metrics, identify optimization opportunities, and implement data-informed enhancements.
- Support cross-functional collaboration across product, engineering, operations, and customer experience teams.
Requirements:
- 4+ years of experience in technical product management, management consulting, or related roles within fast-paced startup environments.
- Strong interest and practical understanding of modern LLM systems, AI agents, and workflow automation technologies.
- Experience leading complex, scalable product initiatives from concept through production deployment.
- Ability to navigate technical tradeoffs related to system architecture, API integrations, latency, cost optimization, and model performance.
- Strong systems-thinking mindset with the ability to communicate technical concepts clearly across diverse audiences.
- Familiarity with SQL and data analysis to independently validate hypotheses and support decision-making.
- Proven track record of translating strategic ideas into high-impact, production-grade products.
- Strong collaboration and stakeholder management skills across technical and business teams.
- Self-motivated, curious, and proactive problem-solver with a strong sense of ownership and accountability.
- Passion for AI innovation, experimentation, and continuous learning in emerging technologies.
- Experience working with AI-driven platforms, customer automation systems, or conversational AI products is highly preferred.
Benefits:
- Competitive compensation package based on experience, skills, and market factors.
- Potential eligibility for equity grants and long-term incentive opportunities.
- Comprehensive medical, dental, and vision insurance coverage.
- Paid time off and paid parental leave programs.
- 401(k) retirement plan with employer matching.
- Wellness benefits and additional employee support programs.
- Opportunity to work on cutting-edge AI technologies and large-scale automation systems.
- Collaborative and innovation-driven work environment with strong growth potential.
- Exposure to high-impact projects and partnerships within the AI ecosystem.
- Flexible and supportive workplace culture focused on professional development and continuous learning.
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How Jobgether works:
We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.
We appreciate your interest and wish you the best!
Why Apply Through Jobgether?
Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.
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