Description

The Amazon Talent Acquisition team is revolutionizing Amazon’s recruiting experience, from high-volume operational hiring to executive search and corporate recruiting worldwide. Want to help design the future of Amazon's recruiting experience for millions of candidates worldwide? Join our growing Amazon Talent Acquisition experience team to directly shape how people discover, join and thrive at Amazon. We are looking for a dynamic UX Researcher, who will shape how millions of candidates discover and join Amazon.

The ATA User Research will produce insights that will help Amazon to ensure that hiring processes scale effectively across all levels of recruitment - from warehouse associates to senior executives. You'll be part of an innovative team taking a fresh look at the future of work, collaborating with UX designers, product managers, engineers, research science and data analyst teams to understand the needs of candidates, employees, managers, and HR teams globally. Your research will drive strategic improvements in both high-volume operational hiring and specialized corporate recruitment processes, directly impacting how we build and grow our global workforce for the next decade of AI/LLM advancements in both our research methods and the products we build.

Key job responsibilities

Own end-to-end research process and execute research roadmaps
Select and implement appropriate research methodologies
Analyze data to determine key findings and recommendations
Deliver high-quality research and insightful reports
Translate user insights into actionable recommendations
Conduct research interviews and moderate sessions effectively

Basic Qualifications

3 - 5 years proven success leading user research projects with demonstrated impact
End-to-end experience with research (study design, recruiting, moderation, analysis, reporting)
strong grasp of quantitative data analysis, specifically with multivariate analysis and interpretation
conducting research for AI/ML based products a plus
Exceptional behavioral data collection and analysis skills
Excellent communication and presentation skills
BS in HCDE, Human Factors, Cognitive Psychology, or similar field

Preferred Qualifications

Experience with qualitative and quantitative research methods
Experience with web analytics tools
MS in Human Factors, HCDE, or Cognitive Psychology
Research experience in HR industry
Experience testing across multiple devices
UX Research experience in US markets
Knowledge of AI/ML models and retrieval augmented generation techniques with user research data,

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $117,100/year in our lowest geographic market up to $193,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Company - Amazon.com Services LLC

Job ID: A3099267

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