Position Summary:
We’re hiring a mission-driven, experienced designer to join our Client Solutions Design Team. As a Senior Product Designer, you will act as the strategic bridge between League’s platform capabilities and the digital ambitions of our healthcare partners. This is a high-visibility, consultative role where you are as much a facilitator and storyteller as you are a product designer.
You won’t just be designing interfaces, you will be navigating the "messy middle" of the healthcare landscape: leading workshops, translating complex business requirements into elegant user journeys, and persuading executive stakeholders of the value of human-centric design.
What you will do
- Serve as a trusted advisor to client stakeholders, articulating design strategy and UX best practices. You will translate the long-term vision of their digital ecosystem into experiences that align with League’s platform capabilities and design system.
- Own the full design continuum, from high-level IA and user flows to interactive prototypes and high-fidelity artifacts. You’ll ensure every deliverable is grounded in product and user goals, leverages League’s design system, and successfully communicates the solution to product, engineering, and client stakeholders.
- Partner with the design research team to plan and conduct research that will improve our understanding of the client’s target user and/or market in order to develop a more effective solution and, in later stages of the process, to evaluate the success of designs.
- Collaborate daily with product managers, engineers, and client stakeholders to navigate technical constraints and iterate on solutions, ensuring the "designed" vision survives the realities of implementation and QA.
- Contribute to the evolution of League’s internal design systems and capabilities. You’ll identify when a client’s unique need represents a broader opportunity for platform scalability, ensuring our design language remains consistent yet flexible.
- Security-related responsibilities:
- Compliance with Information Security Policies
- Ensure access management is performed in compliance with the employee's role and responsibilities
- Responsibility and accountability for executing League's policies and procedures within the department/ team
- Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
- Compliance with Information Security Policies
What you bring
- 5+ years hands-on experience in Product Design, with a significant portion spent in client-facing, agency, or embedded professional services environments.
- Exceptional storytelling and persuasion skills. You can articulate the 'why' behind design decisions to non-design stakeholders and navigate conflicting feedback with empathy and data-driven logic.
- Passion for using design thinking to improve people’s health and overall wellness.
- Comfort operating in and navigating through ambiguous problem spaces in collaboration with cross-functional teammates.
- Strong understanding of healthcare in the US and its competitive landscape is a major plus.
