See yourself at Twilio
Join the team as Twilio’s next Principal Software Engineer.
About the job
This position is needed to lead the planning, design, development, and testing of large-scale software systems and new product capabilities, including cloud and internet-facing services. You’ll set technical direction, drive delivery using modern engineering practices, and ensure what we ship is secure, compliant, and production-ready. You’ll partner closely with product and engineering teams to turn requirements into reliable, high-quality software.
Responsibilities
In this role, you’ll:
- Lead architecture and system design for complex, distributed software systems; guide teams toward scalable, maintainable solutions.
- Design, implement, and review high-quality code for core services, APIs, platforms, and/or user-facing applications.
- Translate business goals into technical roadmaps, identify tradeoffs, and align stakeholders on solution direction.
- Improve system resiliency, latency, throughput, and cost efficiency; establish SLOs/SLAs and operational practices.
- Drive standards for coding, testing, CI/CD, observability, security, and documentation; champion automation and quality.
- Partner with engineering managers, staff engineers, and product leaders to coordinate delivery across multiple teams.
- Coach and mentor engineers at all levels; lead design reviews, incident postmortems, and technical deep dives.
- Identify technical risks early (security, scalability, compliance) and drive mitigation plans.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
- 12+ years of experience designing and developing highly-available, high-scale, secure, mission critical native cloud enterprise SaaS applications in Java, Go or Python.
- Knowledge of architectural patterns and archetypes for building mature services, especially for distributed and multi-regional deployments.
- Excellent abilities in high level service design - modeling interfaces and internals in a proper modular, composable, and extensible way.
- Experience with AWS, GCP or other public cloud infrastructure platforms. Multi-region deployment is a plus.
- Experience building distributed systems at scale based on microservices architecture.
- Extensive experience with REST API design and implementation.
- Experience working with data architecture such as Clickhouse, Lakehouse, Snowflake
- Experience with SQL/NoSQL databases and caches.
- Familiarity with streaming systems such as Kafka, Flink, Spark
- Experience with container technologies - Docker/Kubernetes.
- Experience implementing modern automated testing and CI/CD pipelines. Develop, Test, Deploy your code.
- Strong expertise in solving complex production issues
Location
This role will be remote, and based in India .
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
