About the Role
At OpenAI, we believe that artificial general intelligence (AGI) should benefit all of humanity. To realize this vision, we’re building the technical foundations that help enterprises move from experimentation to real-world, production-grade use of our platform and coding products.
The Lead, Technical ADM is a foundational role in that effort. You will shape how OpenAI’s deep technical expertise is delivered to builders and coders — moving us from high-touch, scarce delivery to a scalable, repeatable technical training motion that drives real customer outcomes.
The Technical ADM function translates OpenAI’s platform capabilities into practical, high-quality technical training that helps customers design, build, and deploy real systems. This role sits at the intersection of technical depth, education, and scale. You will lead by doing first — delivering high-impact technical trainings yourself — and then build the team, standards, and operating model that allow this work to scale without sacrificing rigor.
This is a founding leadership role with meaningful visibility and a clear growth path as impact is demonstrated.
Responsibilities
Build and scale OpenAI’s technical training motion
Design and own the technical services menu for OpenAI’s API and coding products — deciding what we deliver live, what becomes repeatable, and what we stop doing.
Deliver high-impact technical trainings yourself (e.g., API 103-level depth, applying OpenAI products to real enterprise use cases, evolving customer SDLCs).
Partner closely with Customer Education to define and maintain the canonical builder and coder journey, from onboarding through production use.
Own outcomes and impact
Be accountable for technical training outcomes, including:
Production use cases launched
Token consumption and platform usage for educated customers
Throughput and reuse of technical training
Continuously evaluate tradeoffs between depth vs. scale, bespoke vs. repeatable, and speed vs. rigor — and adjust the model as we learn.
Build the Technical ADM function
Hire, develop, and lead our first cohort of technical ADMs
Establish standards for technical depth, delivery quality, and excellence in training.
Create the operating model that enables the function to scale sustainably as demand grows.
Collaborate with Core / Coding / Emerging Products teams to standardize the ADM motion.
Partner across OpenAI
Deliver technical trainings on behalf of — and in close partnership with — SAs and ASEs.
Build strong working relationships with Product, Engineering, and Developer teams to ensure technical training remains current, credible, and aligned with the platform roadmap.
Ideal Background and Experience
Deep technical fluency with APIs and modern software development workflows.
Ability to teach and explain complex technical concepts at 103-level depth, including how OpenAI products change how teams design and ship software.
Demonstrated ability to do the work first and then scale it through others.
Strong judgment navigating tradeoffs between bespoke delivery and scalable systems.
Early leadership experience or strong interest in growing as a people manager.
Experience in technical enablement, developer education, platform adoption, or adjacent customer-facing technical roles is a plus.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
