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The Opportunity at Komodo Health
The Sales Engineering team at Komodo Health partners closely with our Sales and Account teams to provide best-in-class technical expertise. We serve our Life Sciences and Healthcare customers and partners, who rely on our advanced data, software, and services to solve complex challenges. As a critical bridge between our technology and our clients' strategic goals, we accelerate growth and ensure our solutions are effective at an enterprise level. We don't just sell products; we architect the future of healthcare and are instrumental in our mission to reduce the global burden of disease.
The Sales Engineer (HEOR/RWE) is a technical leadership position, driving our most complex and strategic technical engagements. You'll act as the definitive subject matter expert, guiding both internal teams and high-profile clients in architecting cutting-edge solutions that leverage advanced data, machine learning, and AI. This role directly influences key revenue outcomes by championing technical innovation and best practices. Your expertise will be key to unlocking new use cases for our data and pushing the boundaries of what is possible in healthcare analytics. Your expertise will be key to unlocking new use cases for our data and pushing the boundaries of what is possible in healthcare analytics.
Mission
The Sales Engineer is a highly customer-facing and technically adept partner who translates complex healthcare data into strategic insights for our clients. You will own the technical and data-focused aspects of the sales cycle, from discovery to solution design and stakeholder management. Your primary purpose is to help clients understand the value of our platform and how it can be integrated into their existing workflows to unlock new insights and accelerate growth.
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Looking back on your first 12 months at Komodo Health, you will have...
- Served as a technical lead on multiple strategic opportunities, directly influencing the deal cycles and accelerating revenue growth. Your expert solution design and deep technical guidance will have been critical in securing high-value enterprise accounts.
- Become the definitive subject matter expert on Komodo's comprehensive suite of healthcare data assets and platform capabilities. You will have actively contributed to product feedback and shaped our long-term roadmap by bringing a deep understanding of client needs and market trends.
- Developed scalable technical frameworks, demo environments, and reusable assets that have set new organizational standards. Your work will have significantly boosted the efficiency and impact of the entire Sales Engineering team, enabling them to deliver more compelling and consistent client experiences.
- Driven cross-functional initiatives by partnering with Product, Data Science, and Engineering to deliver customized, innovative solutions. You will have successfully aligned Komodo's most advanced capabilities with the unique and complex needs of our top-tier pharmaceutical clients.
- Mentored peers and junior team members, elevating the technical skills and strategic mindset of the broader Sales Engineering organization. Your guidance will have fostered a culture of continuous learning and technical excellence, directly contributing to the team's overall success.
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What you will bring to Komodo Health (required)
- 5+ years of progressive experience in Sales Engineering, Solutions Architecture, or a deeply technical client-facing role, with a significant focus on healthcare technology, data services, or advanced analytics.
- Demonstrated experience independently leading and owning the technical sales cycle for complex, enterprise-level opportunities, including technical discovery, qualification, and solution architecture with multi-million dollar contracts.
- Deep, authoritative expertise in healthcare claims data (e.g., 837/835 data, NDC codes, procedure codes, claims lifecycle, advanced analytics applications) and sophisticated life sciences commercial strategies.
- Exceptional technical proficiency, including advanced experience with APIs, complex data integration patterns, cloud-based architectures (e.g., AWS, Azure, GCP), and data warehousing technologies like Snowflake.
- Proven ability to articulate complex technical concepts, including AI and machine learning principles, to both highly technical and non-technical executive audiences. You must be able to translate technical features into clear business value and influence strategic decisions.
- Expert-level knowledge of HIPAA, GDPR, and other relevant healthcare data regulations, with practical experience in ensuring data privacy, governance, and compliance within technical solutions.
- Extensive experience with identity resolution, privacy-preserving linking technologies, and advanced data de-identification methods.
- Strong sales acumen and situational awareness, with the ability to navigate complex organizational structures and build consensus among diverse stakeholders.
- Experience in designing and delivering bespoke technical demonstrations and proof-of-concepts (POCs) that showcase solution capabilities and directly address specific client pain points.
- A collaborative and consultative mindset, with the proven ability to partner effectively with sales, product, data science, and engineering teams to drive deal progression.
Additional skills and experience we’d prioritize (nice to have)…
- Advanced certifications in cloud platforms (e.g., AWS Solutions Architect Professional, Azure Solutions Architect Expert) or specialized certifications in data engineering/analytics.
- Demonstrated experience in a leadership or mentorship capacity within a Sales Engineering or Solutions team.
- Familiarity with advanced CRM functionalities and sales enablement platforms beyond basic tracking, leveraging them for strategic insights and process optimization.
- A track record of contributing to industry thought leadership, such as presenting at conferences or publishing technical articles.
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