Krew is on a mission to transform credit-servicing with the industry’s most advanced AI credit-servicing agents. Our omnichannel agents are supporting >$200 million in past-due balances. Our goal is to resolve more than $1 trillion in outstanding consumer delinquencies worldwide with an empathetic, human-centric approach to financial wellness.
Job Description:
We’re looking for a (Human) Member of Technical Staff specializing in AI engineering. We’re seeking sharp engineers who value high-quality code, thrive in collaborative teams, and are excited by rapid innovation.
Job Responsibilities:
- Engineer voice agents using our proprietary voice agent framework
- Maintain and develop our voice agent framework
- Enhance and improve our text and email agents
- Develop custom performance and quality evaluations for our agents
Minimum Qualifications:
- At least 2 years of full time professional, non-internship experience in fullstack, backend, or AI engineering
- Experience with backend development (Python)
- Experience integrating language models into AI applications
Preferred Qualifications:
- Experience in FinTech, Risk Management, or Compliance is beneficial but not mandatory
- Bonus points if you are experienced with voice frameworks (e.g. LiveKit) and are able to clearly articulate the differences between model and geographic latency
- Bonus points if you are able to name at least 3 Text-to-Speech providers, understand the differences between the various TTS providers, are able to stack rank them in terms of quality and performance, and understand the nuances of each model
- Bonus points if you have worked with semantic VAD or experimented with advanced noise cancelling technologies.
- Bonus points if you were an ex-founder
Salary Range: $150,000 to $250,000
