At VCNY Home, we design and deliver the bath, bedding, and home décor products that millions of people live with every day. Now we're looking for someone to help us reimagine how that work gets done.

Responsibilities

You will shadow project teams and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help.
You will be the person who is wildly up to speed on everything happening in home products technology — from autonomous equipment to AI‑assisted — and can evaluate where each piece might fit in the real workflows you are observing.
Conduct structured job shadows of Merchandisers, Designers, Sourcing & Production employees across project types — bath, bedding, home décor — to map how workflows day‑to‑day and where the friction, waste, and brilliance live.
Build and maintain a living knowledge base of home product workflows, pain points, and technology gaps across all departments.
Identify systemic patterns across all divisions that point to high‑leverage opportunities for technology intervention or process improvement.
Develop technology fit assessments: given what you see in the field, where could a given tool create value vs. where would it be shelfware?
Identify the highest‑leverage AI use cases for specific roles and project types based on what you are seeing, and work with our team to customize solutions accordingly.
Serve as the credible, trusted voice on AI and technology for field teams.

Qualifications

Extract and codify expert knowledge from experienced home product professionals.
Bachelor’s degree in related field.
The people you shadow know things that are not written down anywhere.
AI work experience (3+ years)
Strong background in project management and implementation required
AI literacy that goes beyond using ChatGPT. Must have AI literacy in Claude, Perplexity and Co-pilot
You have built workflows, automated processes, and can demonstrate how AI tools change the way people work.
Exceptional communication skills across audiences — you can have a credible conversation with all levels.
This role lies in the field, not behind a desk.
Natural credibility with home product professionals
You are respected because you understand the work, not just the tools.

What We Offer

A business-casual environment where good ideas move fast. Work-from-home Fridays. A free on-site gym and complimentary shuttle from the Secaucus train station. Medical, dental, and vision coverage. Flex spending, transit benefits, and a 401(k). Flexible hours, a safe workplace, and a team that genuinely cares about what we make.

Salary: DOE

We are an equal opportunity employer and welcome all qualified candidates to apply for this position regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.

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