Who We Are:

TurningPoint Healthcare Solutions is a leader in advanced clinical and technology-enabled complex condition management. TurningPoint provides an innovative suite of specialty care management services and technologies that enable health plans and employers to improve the safety, quality, and affordability of healthcare. Through its platform and specialized team of clinical experts, TurningPoint works collaboratively with providers to deliver optimal care. TurningPoint offers condition-specific, quality-driven, value-based care management services that optimize care from diagnosis and discovery through recovery. TurningPoint’s comprehensive and integrated suite of services enhances the support individuals need, at the time they need it most. Since launching in 2015, TurningPoint has provided support to more than 50 million people nationwide across numerous clinical specialties including musculoskeletal, pain management, cardiology, wound care, ear/nose/throat, and sleep. TurningPoint’s model moves beyond denial-based care to holistic condition management that improves outcomes and reduces cost. TurningPoint is an independent organization, not owned or affiliated with a health plan or provider system.

Position Summary:

The AI Prompt Analyst will have responsibility for the timely delivery of optimizing prompts developed by Clinical AI team, analysis of prompt performance, data setup and, and other duties as assigned by the Team Lead. This position supports the AI Operations team.

Roles and Responsibilities:

Responsible for refining and optimizing text prompts for LLMs to ensure they are accurate and relevant for various healthcare applications Monitor
Analyze prompt performance to identify areas for improvement
Optimize the AI prompting process to enhance system performance
Draft and distribute reports on prompt performance and development progress
Collaborate with engineers, product teams, and data scientists to ensure prompt alignment with company goals and user needs

Education, Experience and Licensure:

Ability to quickly learn and be proficient in creating Algorithms
Bachelor’s degree or 4 years equivalent work experience required

Preferred Skills:

Prior experience working with data structures a serious plus
Intermediate to advanced proficiency in Microsoft Word, Excel, and Outlook
Excellent computer skills
Excellent verbal and written communication skills
Strong organizational skills; ability to multitask; commitment to customer service; ability to problem solve
Willingness to work and take ownership of projects in a fast-paced environment
Eager and fast learner and willingness to self-teach skills needed to complete projects

TurningPoint Healthcare Solutions is an Equal Opportunity Employer.

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