Who We Are:

Same Seats. Better Prices.

Among the fastest growing technology companies, TickPick is reshaping the secondary ticket marketplace, putting money back in the wallets of live event-goers. Since inception, we have saved our customers over $55 million in service fees. Our BestPrice Guarantee backs up our promise to deliver better prices than our competition.

For the last five years, TickPick has been named a Deloitte Technology Fast 500 award winner and has landed on lists of Inc. 5000's and Crain's New York Business' Fast 50.

If you are passionate about concerts, sports, or theater, and want to see your skills and experience have a direct impact on a fast growing company, TickPick is the place for you. We are building a lean, high-output engineering team committed to providing the most innovative, transparent, and cost-effective ticket marketplace in the industry.

Who You Are:

We're looking for a Data Scientist to help our marketplace business continue to innovate and grow. An ideal candidate will have professional experience building machine learning models that are used to predict business outcomes — such as customer propensity to spend, churn prediction, price forecasting, or other relevant areas — and, just as importantly, experience operationalizing those models so they run reliably in production without becoming a maintenance burden over time.

You should have a curious mind and an interest in how a marketplace business optimizes its growth, with a vision for how to ensure innovation, transparency, and cost-effectiveness at scale. You should also be comfortable partnering with stakeholders across the business — communicating your findings, building buy-in, and seeing your work through to real production impact. If you are looking to join a growing team within a growing company that's making data a priority, this is the role for you. You'll have the opportunity to touch many aspects of the business.

Core Responsibilities:

Support the organization as we experiment with new product features and strategies, helping to forecast and understand the impact of these changes
Build, deploy, and maintain machine learning models in production — operationalizing them in a sustainable, maintainable way
Collaborate with product, growth, and development teams to identify opportunities to incorporate a data science approach to product / feature development, and to drive experiments and initiatives through to a decision and into production
Assist with analysis of large volumes of transactional data to identify opportunities to create efficient, transparent, and low-cost marketplace interactions that drive growth

Requirements

BA/BS in a quantitative field such as Statistics, Computer Science, Engineering, Mathematics, or Data Science
3+ years of experience with machine learning models including development, version control, and deployment/serving of models
Demonstrated experience operationalizing ML models in production — either independently or alongside an engineering team
Experience working with platforms such as Snowflake and Databricks
Proficient in one or more programming languages, such as Python
Experience using AI tools to increase throughput for exploratory data analysis, model development, experimentation, and more.
Strong planning, communication, and problem-solving skills

Strongly Desired Attributes:

A track record of getting stakeholder buy-in and commitment on experiments and initiatives — communicating findings clearly, addressing concerns from the business, and ensuring that the results of your efforts lead to production impact
Experience with paid search and/or paid social, and with experimentation that supports growth teams in producing better user acquisition outcomes
Experience working with data modeling software and on teams with data modelers
Experience using analytical approaches to problem-solving with large volumes of data

Nice to Have:

Experience with marketplace businesses and dynamic pricing
A demonstrated interest in related areas such as marketplaces, financial markets, or other related areas (hands-on experience a plus)

Benefits

A hybrid in-office approach, enabling remote work a portion of each week
Health Care Plan (Medical, Dental & Vision)
Retirement Plan Contribution (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Holidays)
Family Leave (Maternity, Paternity)
Training & Development
$100 Monthly Stipend to Attend Live Events
Employee Outings
Free Lunch & Snacks

The estimated pay range for this role, based in New York City, is $105,000 - $135,000. This role will be eligible to participate in our company's equity program. Our salary ranges are based on paying competitively for our size and industry, and are one part of many compensation, benefits, and other reward opportunities we provide.

Individual pay rate decisions are based on a number of factors, including qualifications for the role, experience level, skill set, and balancing internal equity relative to peers at the company.

The range above is for the expectations as laid out in the job description. However, we are often open to a wide variety of profiles and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated to you as a candidate.

Diversity at TickPick:

At TickPick, we know that diversity of all types, in an environment that pursues equity and inclusion, strengthens our organization's culture. When our employees are representative of the communities we serve, with diversity in demographics and a broad set of backgrounds, we provide a superior experience for both our customers and our employees. Fostering an open and supportive environment where our employees are empowered and encouraged to bring their whole selves to the table enables TickPick to thrive. The diverse approaches and collaborative problem-solving that result enable us to provide an innovative, nimble, and creative marketplace for our customers and sellers. This belief is central to who we are and what we do, and we are proud of it.

TickPick, LLC is proud to be an equal opportunity employer open to all qualified candidates regardless of race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, marital status, citizenship status, military status, protected veteran status, or any other category protected by law.

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