Overview

At ServiceLink, we believe in pushing the limits of what’s possible through innovation. We’re looking At ServiceLink, we believe in pushing the limits of what’s possible through innovation. We’re looking for a highly skilled AI Engineer to design and implement advanced AI solutions that transform the mortgage industry. In this role, you’ll work on fine-tuning Large Language Models (LLMs), applying reinforcement learning techniques, developing multi-agent systems, and leveraging Generative AI for intelligent data retrieval and visualization. Your work will enable natural language-driven insights and empower decision-making through cutting-edge AI technologies.

Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.

A DAY IN THE LIFE

In this role, you will…

Fine-tune LLMs for domain-specific tasks and optimize performance for production environments.
Design and implement reinforcement learning algorithms and multi-agent systems to solve complex business challenges.
Develop GenAI-based solutions for intelligent data retrieval and generate dynamic plots and insights using natural language queries.
Collaborate with cross-functional teams—including Data Engineering, Product, and Infrastructure—to ensure secure, scalable, and efficient AI deployments.
Build and maintain MLOps pipelines for continuous integration, deployment, and monitoring of AI models.
Stay ahead of emerging trends in AI research and apply best practices to deliver innovative, business-aligned solutions.

WHO YOU ARE

You possess …

A strong technical foundation with an advanced degree (Master’s or Ph.D.) in Computer Science, Engineering, or a related field, and 3+ years of experience in AI/ML development.
Hands-on expertise in fine-tuning LLMs, reinforcement learning, multi-agent systems, and generative AI applications.
Proficiency in Python and familiarity with modern AI frameworks (e.g., PyTorch, TensorFlow) and cloud platforms (preferably Microsoft Azure).
Experience operationalizing AI models using MLOps best practices.
Strong problem-solving skills and the ability to translate complex technical concepts into actionable insights.
A collaborative mindset and excellent communication skills to work effectively in interdisciplinary teams.

Responsibilities

Develop and fine-tune LLMs for domain-specific applications.
Implement reinforcement learning algorithms and multi-agent architectures for intelligent automation.
Create GenAI-powered solutions for natural language-driven data retrieval and visualization.
Build robust MLOps pipelines for model deployment and monitoring.
Collaborate with stakeholders to align AI solutions with business objectives.
Continuously research and apply state-of-the-art AI techniques to improve system performance.
All other duties as assigned.

Qualifications

Advanced degree (Master’s or Ph.D.) in Computer Science, Engineering, or related discipline.
Proven experience in LLM fine-tuning, reinforcement learning, multi-agent systems, and generative AI.
Strong programming skills in Python and experience with AI frameworks and cloud platforms.
Knowledge of MLOps practices and experience deploying AI models in production.
Excellent communication and collaboration skills.

WHO WE ARE

About us …

ServiceLink is a mortgage services company that helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.

ServiceLink, as well as its affiliates and subsidiaries, is an Equal Opportunity employer. The Company recruits and hires individuals based on demonstrated abilities, achievements and experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, physical or mental disability, protected veteran status, national origin or ancestry, marital status, pregnancy, citizenship status, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law.

ServiceLink offers a number of benefits to its employees, including health, vision, dental and life insurance; 401(k) plans; Employee Stock Purchase Plan; and paid vacation and sick time.

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