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Software Engineering

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Salesforce AI Research is looking for outstanding research scientists.

Do you want to be at the forefront of a team at Salesforce that is making history? Do you want to research and develop new technology and science that millions of CRM customers will use? Are you excited about working on large-scale Generative AI, Natural Language Processing (NLP), and Deep Learning?

At Salesforce, we have launched Einstein GPT, the world’s first Generative AI for CRM, which delivers AI-created content across every sales, service, marketing, commerce, and IT interaction at hyper-scale. With Einstein GPT, Salesforce can transform every customer experience with generative AI.

Want to learn more? Check this out: Introducing Einstein GPT: The World's First Generative AI for CRM | Salesforce

Research scientists at Salesforce discover new research problems, develop novel models, design careful experiments, and advance the state of the art in AI. The research team is committed to collaboration with the wider research community. At Salesforce AI Research, we innovate by publishing at top academic conferences and filing patents. We embed our research work across Salesforce products for the worlds #1 AI CRM. We gain perspectives from product to research that help guide future directions. We believe that making substantive progress on hard applications can drive and sharpen the research questions we study, and in turn, scientific breakthroughs can spawn entirely new applications. Research scientists have the opportunity to switch between pure and applied research.

Check out our website to learn more about the groundbreaking work of the Salesforce AI Research team https://www.salesforceairesearch.com

Candidates have a strong background in one or more fields: Natural Language Processing, Large Language Modeling, Computer Vision, Reinforcement Learning, or Machine Learning in general.

Responsibilities

Own and pursue ambitious, long-term research goals.
Develop solutions for real-world, large-scale problems.
As needed lead teams to deliver on more complex pure and applied research projects.

Minimum Qualifications

Ph.D./Master's degree in computer science, artificial intelligence, machine learning, or a related technical field.
Strong publication record in top AI venues like NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, ECCV, and ICCV.
Experience with one or more general-purpose programming languages, including but not limited to C/C++ or Python.
Experience with one or more deep learning libraries and platforms (e.g., TensorFlow, Jax, or PyTorch).
Proven ability to implement, operate, and deliver results via innovation at a large scale.
Large Language Models (LLMs), LLM evaluation and benchmarking, multilingual LLMs, LLMs as foundation of agents

Preferred Qualifications

Full-time industry experience in deep learning research/product.
Strong experience building and applying machine learning models for business applications.
Experience training large language models.
Experience mentoring and advising other researchers.
Strong programming skills, competitive in ACM-ICPC or other competitions or open source experience is preferred.
Experience in implementing high-performance and large-scale deep learning systems.
Thoughtful about AI impacts and ethics.
Fantastic problem solver; ability to solve problems the world has not solved before.
Excellent written and spoken communication skills.
Demonstrated track record of cultivating strong working relationships and driving collaboration across multiple technical and business teams.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For California-based roles, the base salary hiring range for this position is $137,100 to $334,600.

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