Position Summary

The Data Science & Analytics team at JetBlue is an integral part of the IT Data organization which reports directly to the Chief Digital & Technology Officer due to the strategic importance of Data at JetBlue. The Data Science & Analytics team consists of Operations Data Science (ODS), Commercial Data Science (CDS), Artificial Intelligence (AI) & Machine Learning (ML) engineering, and Business Intelligence teams operating in a center-of-excellence model reporting to the Senior Manager, Data Science & Analytics. The teams develop advanced Data products and insights for all cross-functional teams at JetBlue including up/cross-skilling the internal analyst community.

The Data Scientist applies machine learning and statistical techniques to help solve JetBlue’s most complex commercial and operational challenges. The Data Scientist will be responsible for Exploratory Data Analysis (EDA), feature engineering, feature selection, real-time streaming pipeline engineering, online/offline feature store curation, iterating various modeling approaches, evaluating error metrics, deploying Machine Learning models to the cloud, creating compelling visualizations and communicating findings effectively to large audiences. The Data Scientist reports to the Manager, Data Science.

Essential Responsibilities

Collaborate with teams across the business to translate their needs or challenges into machine learning or statistical problems
Collaborate with business, engineering, infrastructure and data science teams to translate their needs or challenges into production-grade Artificial Intelligence (AI) and Machine Learning (ML) deployment architectures for batch, real-time streaming and edge deployments
Integrate Artificial Intelligence & Machine Learning products through common libraries, robust data and Continuous Integration/Continuous Delivery (CI/CD) pipelines, deployment standards and documentation
Support the development of data products through exploratory data analysis, feature engineering and model building
Effectively communicate experiments, models and analytics outputs with partners
Other duties as assigned

Minimum Experience And Qualifications

Bachelor’s degree in Computer Science or a quantitative discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
Three (3) years of relevant industry experience
Proficiency in Python, SQL, git and common data science and machine learning libraries
Experience building machine learning models
Able to write production quality code and be familiar with software engineering best practices, including testing and version control
Ability to communicate their findings to both technical and non-technical audience
Ability to successfully complete technical interviews and take-home test in areas of statistics, machine learning, SQL, Python, PySpark, optimization and MLOps
Available for overnight travel (10%)
Must pass a pre-employment drug test
Must be legally eligible to work in the country in which the position is located

Preferred Experience And Qualifications

Advanced degree in Computer Science or a quantitative discipline
Four (4) years of relevant industry experience
Experience applying various Machine Learning techniques such as: Time Series Forecasting, Recommendation Systems, A/B Testing, Dynamic Pricing, Logistics Optimization, Churn Analysis, Segmentation Analysis, Natural Language Processing, Deep Learning and Reinforcement Machine Learning
Experience using Databricks, PySpark / Spark, Azure Cloud, Kubernetes, Docker, PyTorch, Keras, Tensorflow

Crewmember Expectations:

Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short-notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position

Equipment:

Computer and other office equipment

Work Environment:

Traditional office environment
Two (2) back-to-back days per month in NYC

Physical Effort:

Generally not required, or up to 10 pounds occasionally, 0 pounds frequently (Sedentary)

Compensation:

The base pay range for this position is between $90,500.00 and $128,600.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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