Jackson Family Wines is much more than a family-owned wine company. We're risk-taking innovators with a strong belief that quality is paramount. We're always on the lookout for top talent -- individuals who possess a strong work ethic, commitment to quality and share our beliefs in healthy lands and a healthy community. We are seeking a motivated technologist to help drive our agentic AI program.

POSITION SUMMARY:

The Senior AI Agent Developer plays a critical role in shaping how Jackson Family Wines designs, builds, and scales enterprise agentic AI capabilities.This role is responsible for building personal user agents, AI workflow agents,and application agents. The position balances handson agent development with self-service stewardship, ensuring AI agent solutions follow best practices and are secure, supportable, and aligned with JFW’s standards.The role operates primarily within approved enterprise AI platforms (including Microsoft Copilot and Copilot Studio) and focuses on delivering production agentic solutions.In addition, the role is encouraged to continuously explore and evaluate emerging AI tools and capabilities in the broader marketplace to drive continuous innovation, influence future standards, and advance the organizations' AI maturity.Success in this role is measured by the ability to create high impact business value, improve efficiencies, deliverrepeatable processes, accelerate AI adoption, and build durable AI capabilities that scale across teams.

ESSENTIAL FUNCTIONS/DUTIES:

Leads by example to design, build/enhance, integrate, and test AI agents that support real business workflows.
Establish and maintain enterprises AI agent standards for agent behavior, data access, monitoring, auditability, escalation paths, and responsible use
Create and support a secure AI Agent self-service enablement model, including templates, standards, and guardrails that drive user adoption and enableteams to build agents safely.
Define AI best practices for agent design, prompting, grounding, integration, testing, and lifecycle management and drive enterprise adoption of best practices.
Partners with stakeholders and the IT team to align solutions with adoption goals, change impacts, and monitoring requirements, ensuring successful delivery.
Perform project management and requirements gathering activities to drive successful agentic AI deployment and adoption.
Develop and maintain technical documentation and runbooks to ensure agents are supportable and sustainable.
Responsible forproviding support for software, end users, and self-service initiatives.
Drive innovationcross functionally with customers, peers,and vendors to improve company efficiency and effectiveness.
Build partnerships with business customers, peers and stakeholders and work closely with them to shape and influence the solution design.
Identifydeficiencies with software and/or application architecture design,determineroot cause, andprovidecorrective action.
Keep abreast of current software development trends andimpactstothe company. Recommend changes when appropriate.
Participate and provide after-hours and weekend escalated support as part of a rotating schedule and as needed.

JOB REQUIREMENTS:

Essential Skills, Experience, and Education

Bachelor's degree in computer science/engineering/business or related field, plus 5 years relevant work experience; or 9 years equivalent experience.
Proven experience as a developer delivering enterprisegradesolutions or platforms from design through production support.
Proficiency with one or more programming languages such as : Python, TypeScript/JavaScript, SQL.
Experience with API based integrations, servicetoservice authentication, and cross system workflows.
Experience working with enterprise AI chat and agent platforms, such as Microsoft Copilot.
Experience with modern AI frameworks (OpenAI, Gemini, Anthropic, Copilot).
Experience and participation in self-service enablement programs.
Ability to Lead teams andprovidework and technical direction to vendors and cross functional team members
Proventrack recordin the design, programming and debugging of cross application systems and multiple application integration processes.
Solid experience of root cause analysis, debugging program code, and root cause resolution.
Ability to lead enterprise application development projectsacross all aspects of the software development life cycle.
Experience with SDLC, waterfall, and scrum/agile project methodologies.
Excellent planning, organizational, problem solving,and analytical skills.
Excellent communicator both written and verbal.

WAGE TRANSPARENCY

The base salary for this role ranges from $122,572.13 – $152,131annually. Compensation will be determined by candidate experience, skills, and location.

BENEFITS

Health benefits – Medical, Dental, Vision, Disability & Life Insurance
401(k) with employer match
Generous time off including vacation, holidays, and paid health time
Paid volunteer time
Learning & Development opportunities
Modern Health virtual mental health & coaching visits
Wine discounts!

Jackson Family Wines is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are based on merit and business needs.

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