About our Company

Buzzback is a full-service market research firm headquartered in Manhattan. Our company has a reputation among clients as being innovative, able to break through marketing challenges, and grasp new opportunities for them. With robust qualitative and quantitative practices, we help both emerging and leading brands address challenges around concept development, brand positioning, communication strategy and more – with unique approaches combining the what and why in one step.

From our employees’ perspective, we were named one of the top 100 companies to work for in New York City for 3 years in a row. Buzzback excels when it comes to valuing and recognizing our employees and their potential. We have a flexible hybrid working environment with tri-state employees working from the office a minimum of eight times per month. The Company provides excellent benefits, opportunities to contribute in weekly company meetings, and activities to celebrate the employees and foster comradery amongst the staff.

Buzzback celebrated twenty-five years in business in April 2025. Our CEO and senior leadership team are approachable and accessible; committed to developing employees and helping them succeed. With our client relationships, cutting-edge tools and employee empowerment buzzback is experiencing steady growth.

buzzback is seeking a Research Analyst on the qualitative team to help meet increased demands of our qualitative business as a result of strong growth in both traditional and online qualitative methods. This position is involved in the entire research process at buzzback from project kickoff to report. The Research Analyst is teamed with senior research professionals, who are responsible for prospecting, client relationship management and research design.

The position reports to a Qualitative Research Director but will work collaboratively with the other Qualitative Directors and Managers across a range of projects and categories.

Responsibilities include:

Interaction with research team for client project management and delivery
Internal project management with the qualitative operations team on respondent management, selection and correspondence
Development and management of executional materials, including instructional documents for respondents, invitational text, invites and follow-ups
Support for development of study materials, including screener development and discussion guides
Support during fieldwork, including assistance in forum moderation, monitoring recruitment, respondent follow-ups, preparing fieldwork materials, note-taking, back room management, correspondence with tech for digital sessions, and tending to client needs
Support for report development, including synthesis of notes, report slides, and visualization of learning
Involvement in quality assurance, proofing and reviews for all parts of project process
In-person travel to support for in-person research across the US pending client needs, including focus groups or one-on-one interviews at focus group facilities, in-home interview support and shopalongs – estimated travel about once every other month
Client relations and management at junior levels

Qualifications – Successful candidates possess:

Bachelor's degree or equivalent experience; advanced degree and/or qualitative professional training (i.e., moderator training) a plus
Minimum of 2 years prior market research experience (job, internship, academic work) conducting qualitative research specifically
Strong preference for candidates with a familiarity of both online and in-person research
Healthcare category experience a plus
Familiarity and comfort with AI and using it to increase value to clients and efficiency to buzzback

The ideal candidate will possess:

Positive, can-do attitude
Proactive self-starter
Flexibility to adapt to changing business conditions, objectives and tactics
Willingness to roll-up-sleeves and do what it takes to reach goals
Orientation to self-start and tremendous personal motivation
Results-oriented drive and a solid work ethic
Excellent time management and prioritization skills with strong attention to detail
Aptitude to learn new skills, tools, techniques and applying them to different circumstances
Skill with common Internet tools and capabilities and Microsoft Office applications

buzzback has a competitive employment opportunity that includes:

Competitive base salary with bonus/profit share
Career advancement (based on achievement)
Medical insurance, dental, vision, short term disability, etc.
Paid vacation, holidays, sick time
401(k)

buzzback is an Equal Opportunity Employer

If you are interested in applying, please submit your resume to jobs@buzzback.com with a cover letter that explains why you want this role, and what makes you an appropriate candidate.

The range for this position is currently between $65K - $85K

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